Our products have a 14-day return policy. Please contact us first by email at return@coverstorypaint.com and provide a brief reason for the return. In response, you will receive detailed instructions for returning the product.

The returned product must be unused, in a condition fit for sale and in its original packaging. The paint can must be unopened. You will have to pay the return postage. We will refund the purchase price of the product as soon as possible after the return is received, using the payment method used in the original payment.

If you do not contact us within 14 days of receiving your order, we reserve the right not to accept returns. Please note that failure to pick up your order is not the same as a return.

The unopened paint cans can be exchanged for a similar sized cans in our Paint Studio. If you want to change to a different size can or cannot access our Paint Studio, you must return your order and place a new order.

Amsterdam Paint Studio is open at Haarlemmerdijk 157 on weekdays from 9-18. Returns can also be made in our Paint Studios. 

Contact our customer service at info@coverstorypaint.com. Please note that in plastic-free paint natural oil easily rises to the surface in the paint can. With thorough mixing the paint will regain its even consistency.

If your order includes multiple paint cans and a set of painting supplies, your order may arrive in several different shipments. However, if not all products were received after reasonable time, please contact our customer service at info@coverstorypaint.com.